Data Protection

Therapy records. 

As part of the therapeutic process we may hold and store personal information that you give us including but not limited to: name, postal address, email address, date of birth, telephone numbers and relevant therapeutic information.  We will maintain this information on paper and digitally during treatment and for up to 2 years at the conclusion of your sessions, unless you would like us to keep it or delete it sooner.  The information will be in a locked cabinet.  In the case of portable data (phones, computers) they will be passcode protected.  

 

Consent.

Consent for us to write paper or digital notes is assumed in the therapeutic process, and to communicate by email in you providing your email address.   We will seek your explicit consent to share it for medical, legal or any other reason (except in emergency safeguarding situations, see below).  When we are hold data for individuals under the age of 13, we will assume the consent of their parent or guardian in agreeing to the therapeutic process. In the event of a safeguarding concern, we will make every effort to contact you and get your consent before liaising with outside agencies if appropriate, but safeguarding will come first.  

 

Your rights.

You do have the right to see any information we collect, have any inaccuracies corrected, and have information deleted.  Your details will never be shared for direct marketing or anything similar.  We may share limited information with each other for supervisory or /and emergency contact purposes.   You have a right to contact the Information Commissioner’s Office (ico.org.uk) about any concerns you have about your data.  

 

Data breach.

We have plans in place to detect and report a personal data breach.  We will notify the ICO and you in the unlikely event of such a breach.